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Doolittle’sMon–Fri: 9:00 AM — 5:00PM
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Politique de protection de la vie privée
Information We Collect
Depending on how you interact with our website, we may collect:
Contact Information
- Name
- Billing address
- Shipping address
- Email address
- Telephone number
Order Information
- Products purchased
- Purchase history
- Order preferences
- Returns or exchanges
Payment Information
Payments are processed through secure third-party payment providers.
Doolittle's does not store complete credit card numbers on its servers.
Technical Information
When you visit our website, we may automatically collect information such as:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Date and time of access
- Website usage information
This information helps us improve our website and maintain security.
How We Use Your Information
We use your personal information to:
- process and fulfill orders;
- communicate regarding your purchases;
- provide customer service;
- process returns or refunds;
- improve our website and services;
- detect fraud and maintain security;
- comply with legal obligations.
If you choose to subscribe, we may also send promotional communications. You may unsubscribe at any time.
Sharing Personal Information
We do not sell your personal information.
We may share information only when necessary with trusted service providers, including:
- Shopify (website platform)
- Payment processors
- Shipping and delivery companies
- Information technology providers
- Professional advisors where required
- Government authorities where required by law
These organizations receive only the information necessary to perform their services.
Some service providers may process information outside Quebec or Canada. When this occurs, appropriate contractual and security safeguards are implemented in accordance with applicable law.
Cookies and Similar Technologies
Our website uses cookies and similar technologies to:
- remember your preferences;
- maintain your shopping cart;
- improve website functionality;
- understand website traffic;
- measure website performance.
Some cookies are essential for the website to function properly.
You may adjust your browser settings to refuse certain cookies; however, doing so may affect website functionality.
Marketing Communications
If you choose to receive marketing emails, we will use your email address to send updates, promotions, and news.
You may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.
Retention of Personal Information
We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy or to satisfy legal, accounting, or tax obligations.
When information is no longer required, it is securely deleted or anonymized.
Security
We take reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction.
Although no method of electronic transmission is completely secure, we continually work to protect your information using industry-standard security practices.
Your Privacy Rights
Subject to applicable law, you may have the right to:
- access your personal information;
- request correction of inaccurate information;
- withdraw consent where applicable;
- request deletion of personal information when permitted by law;
- request information regarding how your personal information has been used or disclosed.
To exercise these rights, please contact us using the information below.
Children
Our website is not intended for children under the age of 14 without the involvement of a parent or guardian.
We do not knowingly collect personal information from children contrary to applicable law.
Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any updates will be posted on this page along with the revised "Last Updated" date.
Contact Us
Questions regarding this Privacy Policy or requests concerning your personal information may be directed to:
Privacy Officer
Doolittle's Coop
2600 rue college,
Sherbrooke, Quebec
Email: info@ubishops.coop
Phone: (819) 822-9600 ext. 2241
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